Shipping is free of charge for domestic orders greater than $100 AUD. A flat rate shipping fee of $9.50 applies to all orders less than $100 AUD. International Shipping attracts a flat rate fee of $25 AUD.
Tracking your order.
Where possible products are dispatched via track and trace courier. When your order is dispatched you will receive an email from us confirming that your order has been dispatched and advising your tracking number which will link to our courier’s web page so that you can keep an eye on progress. Sometimes due to shipping address and freight limitations a tracking number may not be available. But rest assured we will keep an eye out for any problems in delivery and if you have any questions please don’t hesitate to get in contact.
Estimated delivery times.
Your order is dispatched from our Victorian-based distribution centre. The approximate delivery time to main metro areas is 3-7 working days. Outer metro areas delivery times can vary. As a guide, VIC 4-6 working days, NSW 4-6 working days, SA 7-9 working days, TAS 7-9 working days, WA 10-14 working days & NT 12-14 working days.
Please note our couriers are instructed to have a signature upon delivery. if you are not home at time of delivery, the courier will leave a card with instructions on arranging a re-delivery. See Delivery Instructions below for further options.
Deliveries are made by our courier Monday through Friday only. (Excluding public holidays)
If you have any further questions in regards to Delivery Instructions, you can contact us and we will be happy to help.